Terms and conditions - Registration

By submitting your 2024 World Congress registration, you agree to the following Terms and Conditions:

 

· These Terms and Conditions apply to each attendee registering for the ISUOG 2024 World Congress, and to anyone registering on behalf of an attendee

· Access to the ISUOG 2024 World Congress is not transferable, except under the substitution arrangements set out below, and access must not be shared

· These Terms and Conditions apply from the time of registration until the closure of the ISUOG 2024 World Congress

· ISUOG reserves the right to revoke access to the ISUOG 2024 World Congress at its sole discretion, including for any inappropriate conduct or breach of these Terms and Conditions and Code of Conduct

 

Cancellation of registration:
Cancellation of a registration must be communicated via email to [email protected] . Verbal changes of cancellation are not accepted.

 

For cancellations confirmed on or before 2 August 2024, there will be a 20% administration charge applied to the registration fee which will be deducted at the time of refund. Membership fees are non-refundable. Please note the refund will be returned via the same payment method as the original receipt of funds. Refunds will not be given for no-shows.

 

For cancellations confirmed after 2 August 2024, there will be no refunds and attendees will incur a cancellation fee equal to 100% of the registration fees.

 

Where there are extenuating circumstances (these do not include visa rejections), a refund outside of these terms may be considered by and at the discretion of the ISUOG Secretariat. In these circumstances, delegates will be asked to provide the reason and proof to support their request. Any refunds outside our normal terms will only be reviewed and processed after the ISUOG 2024 World Congress and no later than 31 December 2024.

 

Substitution of registration:

Substitutions of attendees (name changes) can be made up until by 14 August 2024 and must be requested in writing via email to [email protected]. We are unable to make any substitutions without instruction from the original registered delegate in writing.

 

Changes to registration preferences:

Changes to preferences such as dietary requirements, access requirements can only be made until 14 August 2024; ISUOG cannot guarantee updated requirements can be met if received after that date.

 

If for reasons outside of its control a decision is made by ISUOG to convert the World Congress to a fully virtual Congress, onsite registrations will be transferred to virtual registrations and attendees will be refunded the difference, at no additional charge. ISUOG will not be responsible for refunding any costs associated with travel (e.g. transport, accommodation, visas, etc.) and recommend onsite delegates purchase the appropriate insurance accordingly.

 

ISUOG will follow government COVID-19 requirements at the time of the ISUOG 2024 World Congress. Attendees will be required to follow the COVID-19 rules and guidance from relevant authorities and ISUOG. Such requirements may include providing a proof of COVID-19 vaccination and/or a negative COVID test, wearing of face masks and/or social distancing. If there are any specific measures in place or changes, we will let you know as soon as we can.

 

Force Majeure:

ISUOG cannot be held liable by attendees for the partial or total non-execution or the postponement of the ISUOG 2024 World Congress, or for any delay or failure in performing any of its obligations under these terms and conditions, due to events beyond the control of ISUOG including accident, an act caused by a third party or force majeure*. Under these circumstances, ISUOG reserves the right to either retain the entire registration fee and to use it for a future Congress, or to reimburse the attendee after deducting costs already incurred for the organisation of the ISUOG 2024 World Congress or which could not be recovered from third parties. ISUOG may at its discretion repay the registration fee or part thereof, but shall be under no obligation to do so and shall be under no liability to the attendee in respect of any actions, claims, losses (including consequential losses), costs or expenses whatsoever which may be brought against or suffered or incurred by attendee, as the result of the happening of any such event.

 

 

Travel requirements and responsibilities for onsite attendees:

It is the attendee’s own responsibility to check and fulfil any visa requirements for entry into Hungary (and for any other countries that attendees stop at on the way to Hungary).

 

It is the attendee’s own responsibility to arrange any personal travel insurance wanted or needed for entry into Hungary (and for any other countries that attendees stop at the way to Hungary).

 

It is the attendee’s own responsibility to check and fulfil the current travel and testing requirements relating to COVID19 for entry into Hungary (and for any other countries that attendees stop at on the way to Hungary), and for return travel to their home country. If any onsite attendee experiences symptoms of a notifiable disease (including but not limited to COVID-19) in the few days immediately prior to or during the ISUOG 2024 World Congress, then they must follow the rules and guidance given by the authorities and the organisers at the given time. This may include taking tests and/or producing a certificate of vaccination, for which details will be made closer to the event.

 

Charging:
By submitting your credit card, you are authorising ISUOG to charge your credit card the total amount due. In the event that the delegate has selected the incorrect registration fee, ISUOG reserves the right and will change this after submission. Any outstanding balance will be notified to the delegate by email with a link to resubmit payment to settle any outstanding balance. ISUOG reserves the right to refuse access for incorrect payment of registration fees.

Entitlements:

Standard ISUOG 2024 World Congress registration includes*:

 

*Additional items available (subject to additional registration fees)

 

Changes to program:
All best endeavours will be made to present the program as publicised. However, ISUOG and its agents reserve the right to alter or cancel, without prior notice, any arrangements, timetables, plans or other items relating directly or indirectly to the ISUOG 2024 World Congress, for any cause beyond its reasonable control. ISUOG and its agents are not liable for any loss or inconvenience caused as a result of alterations or cancellations. In the event of full cancellation of the ISUOG 2024 World Congress, all pre-paid fees will be refunded in full (unless force majeure applies – see above).

Access to the Congress app and content on-demand post-event:
Access to the Congress app and to on-demand content post-event will require the use of attendees’ computer or mobile device, as well as communications with or use of space on such devices. Attendees are responsible for any internet connection or mobile fees and charges that they incur when accessing the Congress app or on-demand content post-event. On-demand videos will be hosted on Vimeo, embedded within the Congress app and later the ISUOG Academy website. ISUOG cannot take responsibility for any attendee’s that cannot access Vimeo. Attendees are responsible for using the Congress systems as set out in the instructions provided. ISUOG is not liable or responsible for any delay, disruption or disturbance in the operation of the internet or problems caused by your internet service provider or for any telecommunications failures which are beyond our control. Access to the Congress app and post-event on-demand content may be temporarily unavailable for updates and critical maintenance of the systems to ensure optimal user experience. ISUOG does not guarantee uninterrupted and/or error-free access to the systems. ISUOG will endeavour to resolve any such interruptions as fast as possible. These times will be kept to a minimum.
 

Data protection:
Personal data collected by ISUOG during the registration process is used to fulfil delegate attendance at the ISUOG 2024 World Congress and for delegates who qualify for ISUOG membership to fulfil their membership. ISUOG will use the contact information collected leading up to the ISUOG 2024 World Congress to notify delegates of Congress-related activities. We transmit personally identifiable data to third parties (data processors) only to the extent required to fulfil the terms of your contract with us, for example, to a virtual service provider to allow you to register and attend onsite or virtually. Data is not provided to third parties without delegate approval or legitimate interest.

Delegates must opt in to related questions on the registration form to take advantage of additional benefits. ISUOG takes no responsibility for delegates who do not read the data protection questions on the form in full and who do not actively opt in who wish to receive these additional benefits provided by third parties. Delegates have the right to withdraw consent given at any time by emailing [email protected].

Sharing your personal data with exhibitors and sponsors:
1. By using ISUOG’s selected Congress app your name, job title, organisation and other details you choose to populate your event profile with, e.g. profile picture, will be visible to all attendees including sponsors and exhibitors. Your contact details (email address, telephone number and postal address) remain hidden. By attending an onsite event your name, job title, organisation, country and any other details on your event badge will be visible to all attendees including sponsors and exhibitors.

2. Using the Congress app, if you:
• Contact or engage with a sponsor or exhibitor
• Click on any part of or visit an exhibition booth, including its content
• Attend a sponsored session or activity your click action gives your consent and the personal data you provided to us (full name, country of residence and email address) will be shared with the sponsor or exhibitor, and they may be in contact with you about their products and services outside of the virtual platform. You also agree that where relevant, these parties may transfer your data outside of the EEA for these purposes and you consent to such a transfer.
 

During an onsite event if you:

• Contact or engage with a sponsor or exhibitor and agree for them to scan your badge
• Attend a sponsored session where badges will be scanned on entry the scanning of your badge gives your consent and the personal data you provided to us (full name, country of residence and email address) will be shared with the sponsor or exhibitor, and they may be in contact with you about their products and services outside of the event. You also agree where relevant, these parties may transfer your data outside of the EEA for these purposes and you consent to such a transfer.

3. You can revoke any consent you have given under this policy at any time by informing the exhibitor or sponsor when connecting with them.

Photographs and videos:
During the event, ISUOG will take screenshots, photos, recordings and videos during all activities and sessions. All images and videos become the property of ISUOG. These images and videos will be used by ISUOG for communication and promotional purposes on the website, social media, print materials and other marketing and communications channels. By participating in the 2024 World Congress and/or other activities, you grant ISUOG the right to use your name, image/photograph and any contribution for such purposes.
 

By submitting your 2024 World Congress registration, you agree to adhere to the ISUOG Code of Conduct: https://www.isuog.org/events/code-of-conduct.html

 

Liability:
Participant agrees to indemnify, defend and hold harmless ISUOG, its officers, directors, employees and agents from any and all claims, actions, fees, charges, liabilities of any nature, which ISUOG, its officers, directors, employees and agents may incur that arise out of the negligence, gross negligence or wilful misconduct of the participant.

Intellectual property rights:

ISUOG, presenters and exhibitors retain the copyright and intellectual property rights on their respective information, documents, files, presentations, and other content shared during the event. Attendees must not copy, retransmit, record, photograph or store event content unless expressly permitted.

 

British law:
Participants and ISUOG agree that these terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Participant and ISUOG further agree that all disputes arising out of or in connection with this agreement shall be finally settled under British law.

Confirmation email and invoice:
All delegates registering for the ISUOG 2024 World Congress will receive a confirmation email once the registration team has checked their registration is correct. This email contains:
• pdf attached with a summary of their booking
• A link to download the invoice which reflects the activities and financial implications

The text of the email can be edited at any point in time so that the promotion of relevant information can be included.

 

Registration contact details
ISUOG  
122 Freston Road, London W10 6TR, UK
Tel: +44 (0) 20 7471 9955 
Email: [email protected]

Registered in England and Wales as a limited Company: 02722770
Registered charity number: 1030406