Sponsors and exhibitors should check this page for details on all regulations, processes and deadlines they must adhere to.
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Exhibition build: 13-14 September 2024 (access hours to be confirmed for sponsors/exhibitors, depending on package entitlements and stand size/type)
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Pre-Congress Courses: 14 September 2024
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Congress: 15 - 18 September 2024
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Exhibition breakdown - 18 September 2024
122 Freston Road, London, W10 6TR, UK
- Exhibition floorplan
- Venue floorplan overview
- Exhibition booking forms
- Sponsorship and exhibition Terms & Conditions including code of conduct
- Scan demonstration guidelines
- Scan demonstrations: machine specification and equipment provision form
- Abstract book advert specifications
- Catering form
- Barista hire form
- Shipping and logistics guidelines - DB Schenker
- Shipping and logistics form - request for quotation
- Data protection addendum for mailing lists (company-specific forms have been sent out by the ISUOG Events team)
Activity
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Deadline
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Eligible sponsors to submit scan demonstration suggestions to ISUOG
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31-Jan-24
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Exhibition and sponsorship super early bird deadline: book and pay for 15% discount
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14-Feb-24
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Exhibition and sponsorship early bird deadline: book and pay for 10% discount
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14-Apr-24
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Eligible sponsors to submit sponsored symposium program details to ISUOG for Scientific Committee approval
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14-May-24
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Scan demonstration faculty and topics confirmed with eligible sponsors by ISUOG
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June 24
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Eligible sponsors to submit abstract book adverts to ISUOG
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14-Jun-24
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Sponsors to book digital signage at the Congress venue by emailing ISUOG, if they wish
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14-Jun-24
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Diamond sponsors to submit mini program booklet advert to ISUOG
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14-Jun-24
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Eligible sponsors to submit scan demonstration technical form (machine specifications & equipment provision) to ISUOG
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14-Jun-24
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Sponsors/exhibitors to provide evidence of third party public liability insurance to ISUOG (for themselves and any contractors)
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14-Jun-24
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Eligible sponsors to submit hospitality suite program to ISUOG
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14-Jun-24
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Sponsors/exhibitors to submit stand plans to ISUOG for ISUOG/HUNGEXPO approval
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14-Jun-24
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Sponsors/exhibitors arranging any special set-ups in their hospitality suites/meeting rooms to submit a technical plan/drawing including the following information to ISUOG for HUNGEXPO approval:
Name of company
Permit number
Contact person
Email
Mobile number
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14-Jun-24
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Early bird registration deadline
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14-Jul-24
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Sponsors to submit Congress app resources (ISUOG will reach out with specific requirements)
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9-Aug-24
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Sponsors/exhibitors to submit booking form (for shell schemes and any space-only requiring electrics, furniture, AV, graphics etc.)
IMPORTANT: Orders made to Hungexpo will be priced 20% above the advertised rate after 23 August, and 40% onsite
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1-Aug-24
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Eligible sponsors to submit app push notification/social media content to ISUOG
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9-Aug-24
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Diamond and platinum sponsors to submit data protection addendum, to receive delegate mailing list, to ISUOG
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1-Aug-24
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Sponsors/exhibitors to submit their 20 second innovation videos to ISUOG
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9-Aug-24
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Sponsored symposium sponsors to submit their app notification/daily newsletter text to ISUOG
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9-Aug-24
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Sponsors/exhibitors to submit freight forwarding/logistics/storage orders to Schenker
IMPORTANT: There is no onsite storage, sponsors/exhibitors must order this via Schenker
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1-Aug-24
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Daily Congress newsletter sponsors to submit their newsletter text and banners to ISUOG
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9-Aug-24
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Deadline to purchase lead capture licenses/devices | 28-Jul-24 |
Build
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Date
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Times
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Exhibition hard build
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Friday 13 September |
08:00 – 12:00: Marking out and shell scheme construction
12:00 - 22:00: Priority access for Diamond, Platinum and Gold sponsors
14:00 - 22:00: Access for Silver, Bronze and remaining space only stands
22:00: Exhibition hall closes. All exhibitors/contractors must vacate the building.
IMPORTANT: No truck access inside exhibition after 13 September
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Exhibition soft build
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Saturday 14 September
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08:00 - 22:00: Access for all space only stands
10:00 - onwards: Electricity installation
From 14:00: Decoration/stand dressing/fine tuning only, on the shell scheme stands
22:00: Exhibition Hall closes. All exhibitors/contractors must vacate the building. ALL stands must be ready, empty crates and packaging material must be removed, and all aisles should be cleared, for opening the next day
IMPORTANT: There is no onsite storage, sponsors/exhibitors must order this via Schenker
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Congress Exhibition hours
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Sunday 15 September
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08:00 - 19:00 (including Welcome Reception)
16:00: ALL stands must be ready, and all aisles must be clear of exhibits to enable cleaning and setting up of the catering areas for the Welcome Reception
17:30: Exhibitors are cordially invited to the Welcome Reception. ALL exhibitors are asked to please be at their stand for the duration of the event.
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Monday 16 September
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08:00 - 18:10
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Tuesday 17 September
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08:00 - 18:10
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Wednesday 18 September
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08:00 - 15:40
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Breakdown
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Wednesday 18 September
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From 15:40: dismantling before 15:40 is not permitted
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Contact details for all suppliers
Supply
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Contact details
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Organisers
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ISUOG
Email address: [email protected]
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Venue
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HUNGEXPO Ltd
Email address: [email protected]
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Catering (fixed)
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HUNGEXPO Ltd
Email address: [email protected]
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Exhibition services
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To reserve any of these services, complete and submit the HUNGEXPO Ltd booking form and send to [email protected]
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Electrics
IMPORTANT: compulsory for all stands
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WiFi / wired networking (fixed)
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AV (fixed)
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Furniture (fixed)
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Security (fixed)
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Cleaning (fixed)
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Waste removal/skips (fixed)
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Graphics (fixed)
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Forklifts
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Schenker email address: [email protected]
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Freight forwarding, logistics and storage (fixed)
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Schenker email address: [email protected]
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Hostess & Temporary Staff hire
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HUNGEXPO Ltd
Email address: [email protected]
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Registration and badges
Sponsorship package
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Diamond
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Platinum
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Gold
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Silver
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Bronze
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Shell scheme
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Industry scientific badges
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16
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10
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6
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4
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3
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0
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Exhibitor badges
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16
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10
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6
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4
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3
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2
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Badge type
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Price
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Exhibitor badge – Early bird (before 14 Jul)
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550 EUR
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Exhibitor badge – Standard (14 Jul – 13 Sept)
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610 EUR
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Exhibitor badge – Onsite (13 – 19 Sept)
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700 EUR
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Industry scientific badge - Early bird (before 14 Jul)
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1,100 EUR
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Industry scientific badge – Standard (14 Jul – 13 Sept)
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1,220 EUR
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Industry scientific badge – Onsite (13 – 19 Sept)
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1,400 EUR
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There will be no access to the Congress without a badge.
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Each badge must be allocated to an individual person via the exhibitor portal prior to the Congress.
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Badges will be available for onsite collection from the registration area. In order to collect a badge, the name of the badge holder must be given.
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Should you choose to collect the badges as a group, you will need to provide the names of all badge holders and make arrangements to distribute the badges before entry to the exhibition.
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Please note that any additional hostesses/staff working on your symposium, within your hospitality suite or on your stand must have a valid exhibitor badge, which must be purchased in advance.
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From 14 September onwards, the onsite fees (see above) will apply for all badge purchases with strictly no exceptions.
Social media, video, print, web, app and email advertising
Social media package
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The use of ISUOG logo
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The use of ISUOG hashtag
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The use of ISUOG World Congress branding (if desired)
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1 post on ISUOG Twitter account*
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1 post on ISUOG Facebook account*
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£500 additional fee for any additional social media accounts desired
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Up to 500 characters including spaces and the compulsory phrase “Promotional message from (company name)”. We require this to differentiate promotional messages from ISUOG content
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If an image contains text, it won’t be included in the word count
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If you would like to use images or your company logo, it should be sent as JPEG or PNG format
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You can decide on the purpose of your post with your marketing team and keep us informed. ISUOG will schedule your post according to ISUOG inner schedule
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Up to 280 characters including spaces and the compulsory phrase “Promotional message from (company name)”. We require this to differentiate promotional messages from ISUOG content
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If an image contains text, it won’t be included in the word count
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If you would like to use images or your company logo, it should be sent as JPEG or PNG format
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You can decide on the purpose of your post with your marketing team and keep us informed. ISUOG will schedule your post according to ISUOG inner schedule
Innovation video on website
Mini program booklet advert
Abstract book advert
- Trim size 210 x 297 mm
- Resolution must be a minimum of 300 dpi
- Colour must be CMYK (No spot / Pantone colour or RGB colour).
- Black and white ads must be set to grayscale
- Fonts should be embedded/subset and should be PostScript Type1, TrueType or OpenType.
- All transparency and layers flattened.
- Crop and registration marks must be offset 12 pts from bleed. Do not place crop marks within live or bleed areas.
- Do not set white to overprint.
- File Types: PDF only
Advanced delegate opt-in mailing list
App notifications and profiles
Daily and advanced newsletter
Scan demonstrations
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the demonstration area within the scientific sessions – see this section
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or, where pre-booked, meeting rooms or hospitality suites – see meeting room/hospitality suite section
Symposia
Timing
Date
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Room access times
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Symposia start/finish times
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15 September
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12:15 - 13:40
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12:25 - 13:25
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16 September
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13:00 – 14:30
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13:15 – 14:15
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17 September
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13:00 – 14:30
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13:15 – 14:15
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18 September
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13:00 – 14:30
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13:15 – 14:15
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Access to the symposium hall will not be possible until the previous session ends, and the symposium must end 15 minutes before the next session starts. It is essential that the symposium starts and ends at its scheduled time and that all speakers adhere strictly to the program timings. The chairperson of the symposium and/or onsite company coordinator has a responsibility to oversee that the information presented during the symposium is based on proven data and for adhering to the assigned time slot. We cannot completely guarantee that the sessions will be unchallenged by other activities as sponsors have the opportunity to run hospitality sessions at these times.
Set-up
Speakers and models
Staffing
Catering
Branding
Disclaimers
Hospitality suites and meeting rooms
HOSPITALITY SUITES
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MEETING ROOMS
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PLEASE NOTE: Exhibitors/sponsors are asked not to enter the hospitality suites or meeting rooms of other companies.
Access
Branding
Set-up
- Furniture: conference chairs are included in the room rental, up to the maximum capacity of the room. All additionnal furniture must be ordered and paid.
- AV: a basic sound system (including 1 microphone/room) and built-in basic video equipment (including 1 projector and 1 screen) are included in the rental. The rental fee does not include operating staff.
Waste removal
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1-20 sqm: 27 EUR
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21-40 sqm: 53 EUR
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41-60 sqm: 80 EUR
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Above 61 sqm: 106 EUR
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Any live scans taking place within hospitality suites are the sole responsibility of the sponsor/exhibitor. ISUOG does not take any liability for any scan demonstrations taking place outside of the scientific program
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It is the sponsor's responsibility to provide any technical, audio-visual or scanning equipment required within their hospitality suite, including scan machines and scanning tables, plus any additional materials (pillows, blankets, gel, wipes, etc) if you intend to project live scanning
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Please note that sponsors should ensure that any scanning equipment for use in these areas is secured
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Sponsors must acquire their own scan demonstration models (including record of their consent) to perform such activity within their hospitality suites
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Those involved in live scan activities must comply with the scan demonstration guidelines.
Deadline to submit Hospitality Suite programs to ISUOG | 14-Jun-24 |
Deadline for sponsors/exhibitors arranging hospitality suites/meeting rooms to submit plans and service requests together with full risk assessment to ISUOG ([email protected]) and venue ([email protected])
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14-Jun-24 |
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Any signage/banners/branding planned
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Expected electric power usage
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Structural flame-proof certification if woodwork/carpentry is required
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Equipment list if any planned usage of special equipment/machinery (air shot, fog, etc)
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Confirmation of floor protection (Pytex flooring) being laid out if any installation is planned
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In addition, if any machines are to be operated within the hospitality suite, the technical drawings must include the position of the machines, their technical parameters and technology they run on.
Exhibition
Provisional floorplan
Stand building
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White wall panels (Octanorm walls of 2,5 height)
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1 x fascia header
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2 x spotlights
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1 x power outlet including mains supply 3 kw
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1 x information desk
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2 x stools
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1 x waste basket
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Grey carpet
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Daily cleaning (emptying waste basket, vacuum cleaning)
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A fascia sign with the exhibitor name is included in the shell scheme package
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Fascia nameboards will be black lettering on white board, maax 20 characters
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If you require a company logo these will be charged accordingly
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Sponsors may pay a supplement to upgrade
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single-line wiring diagrams with performance data,
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technical description,
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description on electrical shock protection,
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fire and work safety descriptions,
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detailed description of the parameters of electrical devices,
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start up parameters for motors over 5 kW,
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engineer’s statements featuring the name, permit number and signature of the engineer.
Exhibition regulations
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Height limit: The maximum height of stands is 4.5m, in all locations*.
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Weight limits: The load capacity of the hall flooring is 3.5 tonnes.
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All stands need open tops – Stands can only be built in a way which allows smoke to pass through the structure in order to ensure the operation of the hall’s smoke alarms.
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All exhibits are to be displayed to avoid blocking aisles, obstructing adjoining booths, or damaging the premises.
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Exhibition material that is placed outside the booth will be removed at the exhibitor’s expense.
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Exhibitors are kindly requested to allow sufficient see-through areas that ensure clear views of surrounding exhibits. Entire sideway walls will not be approved.
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Island booths should be partly accessible on all “open” sides. You are only allowed to build walls that covers third of each side. We try to keep the exhibition as open and inviting as possible
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Construction finish must be perfect in all the stand’s visible areas, including rear sides and stand ceiling
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Carpets can only be installed in halls with double-sided tape. Exhibitor is obliged to provide for the removal of the carpet taping as well as the taping for protective film during the takedown period. Only adhesives which can be removed from the concrete surface of the halls can be used for this purpose. The use of self-adhesive carpeting or superglue is prohibited.
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All structural back walls of neighbouring booths must be properly decorated. Back walls (reversed side) over 2.5m in height must be finished neatly with tidy wiring, if any
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No construction will be allowed if it overshadows a neighbouring stand
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No rigging is allowed
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Access planned
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Transportation being used
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Plan for weight distribution (number of platforms, dimensions and weight resistance)
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HUNGEXPO Ltd are responsible for coordinating the entry of vehicles and goods, and the length of stay of vehicles, into the venue during build, the live exhibition and breakdown, within the hours confirmed by ISUOG
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All sponsors will be asked to provide names of personnel and licence numbers of vehicles, requesting access for build and/or breakdown
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All sponsors/exhibitors will be informed of their build access time slot by ISUOG and must adhere to these times and regulations
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Diamond and Platinum sponsors will have build access priority
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The use of loading and unloading areas is exclusively for this purpose. It is forbidden to remain parked in these spaces. All vehicles must remain with their engine off within the premises
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The maximum speed limit is 20 kmph
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No waste should be left in the exhibition aisles at any time
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Any space used by a sponsor/exhibitor must be returned to the venue completely clear of all sponsor/exhibitor items and returned to its original state by the sponsor/exhibitor or their contractor
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Any damage detected in space used by a sponsor/exhibitor will be made known to the sponsor/exhibitor and the appropriate measures will be taken by ISUOG or the venue to charge costs to the sponsor/exhibitor
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Once the breakdown is over, ISUOG nor venue will be held responsible for the safekeeping or storage of any items left in the venue. If the venue has to arrange the removal of any items, the venue reserves the right to destroy or remove items and to charge this to the sponsor/exhibitor
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Please see ‘freight’ section below to arrange your own freight
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It is the exhibitor’s responsibility to dispose of all materials after dismantling. Any equipment, display aid or other material left behind after 18 September will be considered discarded and abandoned
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Any charges incurred for waste removal will be sent to the individual exhibitor/sponsor concerned
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Please do not leave any visible valuable articles at your stand. In addition, please consider hiring extra security for your stand before\after exhibition opening hours if needed
Fire, health and safety
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Fire protection devices of the area:
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Fire alarm system – Manual
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Built-in automatic fire extinguisher system (sprinkler)
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Fire hydrant
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Fire extinguisher
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Heat and smoke extraction system – Automatic
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Fire insurance (compulsory): Exhibitors must be insured against fire
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Electricity: If the stand has a platform, electricity distribution points must be kept accessible. Exhibitors must be aware of the possibility of placing power lines and connections across stand spaces and corridors to supply those services to all other stands
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Screwing, nailing or the use of paint, glue or anything that can damage the structural elements of the building are not allowed. In case of damage to the venue and its facilities, the cost of repairs or replacement will be charged to the exhibitor
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Special care must be taken to ensure that the visitors will be inside the booth and not standing in the aisle. For example screens or any kind of equipment to be shown or demonstrated may not be placed directly on the edge of the stand contracted in order to ensure that the visitor viewing the screens/equipment will be inside the booth and not blocking aisle traffic. Any counter, desk etc. or device (i-pads, touch screens etc.) which attract visitors may not be placed immediately at the borders of the booth facing the aisles (there should be a reasonable distance from the edge of the booth). Coffee bars or other F&B-stations must be inside the booth area to ensure that the visitors are standing and queuing up inside the booth area and not standing in the aisle
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Appoint a competent person to handle health and safety measures for your participation
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Review the accident statistics of your participation at previous events in which you have been involved
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Read this technical manual and heed all stipulated and stated regulations and safety requirements
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Undertake a risk assessment for the event & ask any of your contractors for a risk assessment for the event - it is advisable that a risk assessment is completed for the booth &/or hospitality/meeting rooms and submitted to both the venue and ISUOG
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Notify all parties of any undue hazard resulting from the risk assessment
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All evacuation routes and emergency exits have to be free of materials and cannot be blocked for any purpose throughout the event
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Do not block any emergency equipment (e.g. fire extinguishers) throughout the event
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Follow all displayed warning signs and posters throughout the event
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Smoking is prohibited at the venue throughout the event
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During the build and breakdown, it is prohibited to consume alcoholic beverages in the working area as well as to perform work under the influence of alcohol and drugs
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Children under 18 years are not allowed in the venue during build or breakdown
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Only guide or medical assistant dogs are allowed in the venue
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Exhibitors/sponsors/contractors are required to wear the necessary personal protective equipment such as safety footwear, protective helmets, eye protection, and hand protection required by the specific work
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It is obligatory to use personal protective equipment in various stages of build and breakdown if there is a potential hazard to yourself
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All tools should be safety checked and with required protections, please disconnect electric tools when not in use
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All ladders, scaffolds and similar equipment must be of good quality/safety checked, have all their components, and be of the right size/type
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Any trolleys, forklifts and similar equipment should be used for the transportation of goods, not people
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When dealing with electricity always use a certified electrician
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Be careful when walking in the aisles during set-up and avoid walking in front of forklifts and between crates
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Keep all aisles and work areas clean and free of hazards. Discard all rubbish and waste in the proper containers
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When lifting, keep your back straight. Use your legs to lift the object, not your back
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Use a step stool or step ladder, not a table or chair & have a well-stocked first aid kit with you
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When dismounting from equipment or fixed objects always dismount facing the machine or object. Never jump down.
Insurance and liability
Services
Security
- Sponsors/exhibitors are responsible for all items on their stand during the whole exhibition, including build and breakdown, and other rooms (hospitality suites and meeting rooms) for the duration of the event
- All rooms including the exhibition, used by ISUOG, will be locked after event hours. It is the responsibility of the exhibitors/sponsors to make sure their additional rooms (hospitality suites and meeting rooms) are locked after event hours
- It is recommended that items are not left unattended and laptops and valuables are removed from stands/rooms when not manned
- ISUOG and the venue cannot be held responsible for items left unattended or any possible theft occurring during the event. The most vulnerable times are build up and breakdown
- If sponsors/exhibitors desire extra/personal security, please contact [email protected].
Electricity
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The electric connection to the booth – from the electric distributor to the circuit breaker of the booth – will be established by the official electric contractor of HUNGEXPO LTD Ltd. at the cost of the customer. In case of ordering connections above 25 kW please ask HUNGEXPO LTD for a proposal. Please note that their offer will include the flat-rate consumption.
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HUNGEXPO Ltd staff reserve the right to disconnect electrical installations if they are not properly installed or pose a safety threat to the exhibition
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HUNGEXPO Ltd reserves the right to cross over stands, corridors or structures to deliver technical services to other stands or areasThe sponsor/exhibitor is responsible for calculating the power necessary for their elements/installations to be connected, together with the necessary voltage. Electric works within the booth may only be carried out by licensed contractors or experts.
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If an exhibitor/sponsor brings their own switchboard it is compulsory to connect it to the electrical switchboard provided by HUNGEXPO Ltd and to inform HUNGEXPO Ltd how to connect them
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The venue can only provide electricity from the floor. No ceiling power points are available at the venue
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If exhibitors/sponsors want cabling cover, this must be requested from HUNGEXPO Ltd
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Socket/electrical extensions will be delivered next to the electrical box. Exhibitors/sponsors have to place sockets/electrical extensions at the right locations
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At the end of the exhibition hours each day, all stand lights must be switched off. Stand staff should check their stand spotlights are switched off. If this is not done, ISUOG or the venue reserve the right to and will not be liable for any damage or disruption caused
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At the end of the exhibition hours each day, all electricity will be switched off. If sponsors/exhibitors require 24 hour electricity for some devices (not lights), exhibitors MUST order 24hr mains supply.
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In the event the electric installations or the materials used for installation fail to conform to European Union and Hungarian standards, HUNGEXPO LTD Ltd. May reject the electric connection request of the exhibitor.
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The connection of electricity and electric main lines to HUNGEXPO LTD Ltd.’s network at the booth is required for all exhibitors who need electricity (lighting of the booth or displayed products, electricity supply to machines and equipment, including refrigerators). This service includes the contact protection measurements as well.
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The electricity demand ordered on the Energy Supply Service Order Form must be confirmed on the Connection Permit before the opening of the exhibitions, and can be changed in accordance with the power demand of the electric equipment installed at the booth. The electricity request shall be submitted according to the total electric load occurring at the booth. In the event the electric contractor orders an amount without agreeing with the exhibitor, the difference arising from ordering access capacity – in case of complaint –shall be settled between the contractor and the exhibitor among themselves.
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HUNGEXPO LTD Ltd. does not bear any responsibilities in case of power outages or power breaks.
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The exhibitors shall not refuse the installation and routing of the public utility connection lines of neighboring exhibitors within their respective areas.
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The exhibitors shall be obliged to provide access to the floor outlets, by cutting the floor, structure or any other parts of the booths, or leaving free the connection locations. The exhibitor shall be held responsible for all costs or damages incurring from failure to observe this requirement and from hindering the public utility connection and troubleshooting activities.
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The basic electric network of HUNGEXPO Ltd Ltd. is a 5-line network in line with the relevant standards. The null and earth wires are separated in accordance with contact protection requirements. In line with the regulations, the switching cabinets are equipped with relays (MSZ 2364).
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According to Hungarian standards the installation of a main circuit breaker and main switch is mandatory for all booth requiring electric connections (even if the booth will operate only one power outlet or lamp).
Water
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The technical specifications of machines requiring individual water connection must be sent to HUNGEXPO LTD Ltd. 1 month prior to the opening of the exhibition. Special water-drainage connection requirements should be ordered separately. Pressure in pavilions is 0.2 Mpa (2.0 bar) and is available through outlets before the central pressure reducer.
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The exhibitor cannot reuse utility connections for the neighbouring stands, or leading these through his stand.
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The exhibitor is obliged to ensure the accessibility of the floor shafts by cutting the cover, the structure, etc. and by leavingfree the places of the connections. If failing this obligation or hindering the works of connecting to the utility networks and works of correcting errors the exhibitor has to assume the liability.
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Please note that HUNGEXPO LTD Ltd does not guarantee the quality of water.
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The water connection ordered will be provided by a contractor hired by HUNGEXPO LTD C.Co. Ltd. as a transferred service and the costs will be invoiced accordingly to the Inrush permit.
Internet
Furniture hire
- Any materials rented from HUNGEXPO Ltd must be returned in the same condition as it was delivered
- HUNGEXPO Ltd will bill the sponsor/exhibitor for any materials hired that are not on the stand at the time of collection during breakdown
- Exhibitors/sponsors are responsible for any keys provided with doors/storage cupboards - lost keys will be charged to the exhibitor/sponsor
- It is the responsibility of the sponsor/exhibitor to confirm that rental equipment fits within their space/stand
Cleaning
Waste removal
Carpet flooring
Digital signage
Catering
Catering services can only be provided by HUNGEXPO Ltd via [email protected]. Exhibitors/sponsors cannot bring their own catering or catering equipment.
Feight forwarding and logistics
- Name of event
- Name of exhibitor
- Hall and stand number
- Requested time of delivery
General information
Accommodation
Closing meeting with ISUOG
Compliance
Data protection
Disclaimer
Duplications and recordings
Emergency telephone numbers
Lost property
Payment
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IMPORTANT NOTICE: Please be aware of the increase in cybercrime and fraud, and be vigilant when reviewing any sponsor/exhibitor invoices you receive. If you receive an invoice pertaining to be from ISUOG that contains different bank details to those you have already been given, or a sudden request for urgent payment, or the invoice is sent from an email address other than [email protected], please contact our Finance team immediately by phone (+44 (0)20 7471 9955) or email ([email protected] copying [email protected]) to check the invoice is valid. ISUOG (the organiser) will not be liable for any monetary loss caused by hacking and/or fraudulent invoices. In the case that this happens, any outstanding payments for sponsorship/exhibition packages will still be due. It is the responsibility of the sponsor/exhibitor to carry out due diligence and contact the organiser when there is any doubt about the legitimacy of invoices or other payment requests.
Smoking policy
Smoking is prohibited in all public indoor areas, including private areas of exhibition space.
Social events
All stand personnel are invited to attend the welcome reception on a complimentary basis and to make the most of these excellent networking opportunities. You are also invited to purchase tickets and join us for our Congress party. For more information on these events, please visit the social program page or contact the organisers with any queries.
Terms and conditions
The full sponsorship/exhibition terms and conditions can be found here.