Terms and conditions - registration

Standard ISUOG 2025 World Congress registration includes*:

 

*Additional items available (subject to additional registration fees)

Registration fees are based on the date of receipt of the registration payment. Payment in full via credit/debit card must be received before midnight, UK time, on the relevant registration deadline date (e.g. the early bird deadline), otherwise, the higher registration fee will be applied.

 

All delegates registering for the ISUOG 2025 World Congress will receive a confirmation email once the registration team has checked their registration is correct. This email contains:

 

By submitting your credit card, you are authorising ISUOG to charge your credit card the total amount due. If the delegate has selected the incorrect registration fee, ISUOG reserves the right and will change this after submission. Any outstanding balance will be notified to the delegate by email with a link to resubmit payment to settle any outstanding balance. ISUOG reserves the right to refuse access for incorrect payment of registration fees.

 

 

Registration contact details:
ISUOG 
122 Freston Road, London W10 6TR, UK
Tel: +44 (0) 20 7471 9955
Email: [email protected]

Changes to registration preferences by attendee:

Changes to preferences such as dietary requirements, access requirements, etc. can only be made by writing to [email protected] until 14 August 2025. ISUOG cannot guarantee updated requirements can be met but will endeavor to do so.

If for reasons outside of its control a decision is made by ISUOG to convert the World Congress to a virtual Congress, registered attendees will be offered the opportunity to transfer their registration to a virtual registration and attendees will be refunded any applicable cost at no additional charge. ISUOG will not be responsible for refunding any costs associated with travel (e.g. transport, accommodation, visas, etc.) and recommends attendees purchase the appropriate personal insurance accordingly.

If for reasons outside of its control, a decision is made by ISUOG to postpone or modify the dates of the World Congress, registrations will be transferred to the new dates. If the event has to be cancelled entirely and cannot be transferred to virtual or postponed, registrations by individuals will be reimbursed (unless force majeure applies, see below), however a charge for administrative costs may be retained.  ISUOG will not be responsible for refunding any costs associated with travel (e.g. transport, accommodation, visas, etc.) and recommends attendees purchase the appropriate personal insurance accordingly.

ISUOG cannot be held liable by attendees for the partial or total non-execution or the postponement of the ISUOG 2025 World Congress, or for any delay or failure in performing any of its obligations under these terms and conditions, due to events beyond the control of ISUOG including accident, an act caused by a third party or force majeure*. Under these circumstances, ISUOG reserves the right to either retain the entire registration fee and to use it for a future Congress, or to reimburse the attendee after deducting costs already incurred for the organisation of the ISUOG 2025 World Congress or which could not be recovered from third parties. ISUOG may at its discretion repay the registration fee or part thereof, but shall be under no obligation to do so and shall be under no liability to the attendee in respect of any actions, claims, losses (including consequential losses), costs or expenses whatsoever which may be brought against or suffered or incurred by attendee, as the result of the happening of any such event.

 

It is the attendee’s own responsibility to check and fulfil any visa requirements for entry into Mexico (and for any other countries that attendees stop at on the way to Mexico).

 

It is the attendee’s own responsibility to arrange any personal travel insurance wanted or needed for entry into Mexico (and for any other countries that attendees stop at the way to Mexico).

 

ISUOG will follow government COVID-19 requirements at the time of the ISUOG 2025 World Congress. Such requirements may include providing a proof of COVID-19 vaccination and/or a negative COVID test, wearing of face masks and/or social distancing. If there are any specific measures in place or changes, we will let you know as soon as we can. Attendees will be required to follow these and it is the attendee’s own responsibility to check and fulfil the current travel and testing requirements relating to COVID19 for entry into Mexico (and for any other countries that attendees stop at on the way to Mexico), and for return travel to their home country. If any onsite attendee experiences symptoms of a notifiable disease (including but not limited to COVID-19) in the few days immediately prior to or during the ISUOG 2025 World Congress, then they must follow the rules and guidance given by the authorities and the organisers at the given time. 

Access to the Congress app and content on-demand:
Access to the Congress app and to on-demand content will require the use of attendees’ computer or mobile device, as well as communications with or use of space on such devices. Attendees are responsible for any internet connection or mobile fees and charges that they incur when accessing the Congress app or on-demand content. On-demand videos will be hosted on Vimeo, embedded within the Congress app and later the ISUOG Academy website. ISUOG cannot take responsibility for any attendee’s that cannot access Vimeo. Attendees are responsible for using the Congress systems as set out in the instructions provided. ISUOG is not liable or responsible for any delay, disruption or disturbance in the operation of the internet or problems caused by your internet service provider or for any telecommunications failures which are beyond our control. Access to the Congress app and on-demand content may be temporarily unavailable for updates and critical maintenance of the systems to ensure optimal user experience. ISUOG does not guarantee uninterrupted and/or error-free access to the systems. ISUOG will endeavour to resolve any such interruptions as fast as possible. These times will be kept to a minimum.

 

Sharing your personal data with exhibitors and sponsors:
1. By attending an onsite event your name, job title, organisation, country and any other details on your event badge will be visible to all attendees including sponsors and exhibitors.

 

 

2. By using ISUOG’s selected Congress app, your name, job title, organisation and other details you choose to populate your event profile with, e.g. profile picture, will be visible to all attendees including sponsors and exhibitors. Your contact details (email address, telephone number and postal address) remain hidden.

Using the Congress app, if you contact or engage with a sponsor or exhibitor, you give your consent, and the personal data you have made available on your app profile will be shared with the sponsor or exhibitor, and they may be in contact with you about their products and services outside of the virtual platform. You also agree that where relevant, these parties may transfer your data outside of the EEA for these purposes and you consent to such a transfer.

 

3. During the onsite event if you:

• Contact or engage with a sponsor or exhibitor and agree for them to scan your badge
• Attend a sponsored session where badges will be scanned on entry

the scanning of your badge gives your consent and the personal data you provided to us (title, first name, last name, email address, telephone number, country, city, postal code, company, profession, job title) will be shared with the sponsor or exhibitor, and they may be in contact with you about their products and services outside of the event. You also agree where relevant, these parties may transfer your data outside of the EEA for these purposes and you consent to such a transfer.

 

4. You can revoke any consent you have given under this policy at any time by informing the exhibitor or sponsor when connecting with them.
 

Photographs and videos:
During the event, ISUOG will take screenshots, photos, recordings and videos during all activities and sessions. All images and videos become the property of ISUOG. These images and videos will be used by ISUOG for communication and promotional purposes on the website, social media, print materials and other marketing and communications channels. By participating in the 2025 World Congress and/or other activities, you grant ISUOG the right to use your name, image/photograph and any contribution for such purposes.