Sponsors and exhibitors should check this page for details on all regulations, processes and deadlines they must adhere to.
WHERE?
Onsite at the CANCÚN CENTER, Cancún, Mexico
Address: Blvd. Kukulcan Km. 9, Zona Hotelera, 77500 Cancún, Q.R., Mexico
Visit the website here.
WHEN?
Exhibition build: 12-13 September 2025 (access hours to be confirmed for sponsors/exhibitors, depending on package entitlements and stand size/type)
Pre-Congress Courses: 13 September 2025
Congress: 14 - 17 September 2025
Exhibition breakdown: 17 September 2025
WHO?
International Society of Ultrasound in Obstetrics and Gynecology (ISUOG)
122 Freston Road, London, W10 6TR, UK
122 Freston Road, London, W10 6TR, UK
Email: [email protected]
ISUOG (or the “Organisers”) will be responsible for the management of the Congress exhibition and for the coordination of exhibitor and sponsor activities.
Please note that the official language of the Congress is English.
IMPORTANT DOCUMENTS >
- Exhibition floorplan
- Venue floorplan overview
- Cancun Center operational manual
- Sponsorship & exhibition terms and conditions (inc. code of conduct)
- Scan demonstration guidelines
- Scan demonstration machine specification and equipment provision form
- Waste Removal and Cleaning form
- Catering brochure
- Furniture catalogue (Standex)
- Electrics booking form: COMING SOON
- Internet booking form: COMING SOON
- Shipping and logistics information & forms: COMING SOON
- Data protection addendum for mailing lists (company-specific forms will be sent out by ISUOG team)
Click the above links to open the documents. More documents to be published soon.
IMPORTANT DEADLINES >
Activity
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Deadline
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Eligible sponsors to submit scan demonstration suggestions to ISUOG
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31-Jan-25
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Exhibition and sponsorship early bird deadline: book and pay for 10% discount
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14-May-25
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Eligible sponsors to submit sponsored symposium program details to ISUOG for Scientific Committee approval
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14-May-25
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Scan demonstration faculty and topics confirmed with eligible sponsors by ISUOG
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June 25
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Eligible sponsors to submit abstract book adverts to ISUOG
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14-Jun-25
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Diamond sponsors to submit mini program booklet advert to ISUOG
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Eligible sponsors to submit scan demonstration technical form (machine specifications & equipment provision) to ISUOG
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Sponsors/exhibitors to provide evidence of third party public liability insurance to ISUOG (for themselves and any contractors)
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Eligible sponsors to submit hospitality suite program to ISUOG
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Sponsors/exhibitors to submit stand plans to ISUOG for ISUOG/Standex approval
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Early bird registration deadline
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14-Jul-25
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Deadline to purchase lead capture licenses/devices
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28-Jul-25
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Sponsors/exhibitors hosting sponsored symposia to arrange any desired catering services with the Cancún Center
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1-Aug-25
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Diamond and platinum sponsors to submit data protection addendum, to receive delegate mailing list, to ISUOG
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Sponsors/exhibitors to submit exhibition booking forms (for shell schemes and any space-only requiring electrics, furniture, AV, graphics etc.)
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Sponsors/exhibitors to submit freight forwarding/logistics/storage orders
IMPORTANT: There is no onsite storage, sponsors/exhibitors must order this.
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Sponsors to submit Congress app resources (ISUOG will reach out with specific requirements)
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9-Aug-25
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Eligible sponsors to submit app push notification/social media content to ISUOG
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Sponsors/exhibitors to submit their 20 second innovation videos to ISUOG
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Sponsored symposium sponsors to submit their app notification/daily newsletter text to ISUOG
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Daily Congress newsletter sponsors to submit their newsletter text and banners to ISUOG
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Sponsors/exhibitors arranging any special set-ups in their hospitality suites/meeting rooms to submit a technical plan/drawing including the following information to ISUOG for Cancún Center approval:
Any signage/banners/branding planned*
Expected electric power usage
Structural flame-proof certification if woodwork/carpentry is required
Equipment list if any planned usage of special equipment/machinery (air shot, fog, etc)
Confirmation of floor protection being laid out if any installation is planned
*Service provider(s) information, including:
Name of company
Permit number
Contact person
Email
Mobile number
Carpet receiving form
*any free-standing graphics can be arranged with an external supplier, but any graphics which are to be attached to the Cancun Center building should be ordered with Decoprint (contact in table below) by 1-Aug-25
In addition, if any machines are to be operated within the hospitality suite, the technical drawings must include the position of the machines, their technical parameters and the technology they run on.
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15-Aug-25
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Further information:
Sustainability
What are we (ISUOG) doing this year to make the World Congress more sustainable?
ISUOG is working hard to try to reduce the negative impact of the Congress on the environment. Every year, we are doing more to reduce our impact and build a more sustainable event. So far, some of the things we have been doing include: greatly reducing our printed materials, avoiding single-use materials where possible, and encouraging our delegates to bring a reusable water bottle to the venue. Please see the sustainability section of our FAQs for more information on this.
We are very conscious that there is a lot more to be done on this sustainability journey, and that ISUOG must lead by example to encourage our sponsors and exhibitors to do the same. Thus, we will be making the following efforts at the Cancun congress, as well as continuing the actions we already take:
- The ISUOG stand will be built with more sustainable/re-usable materials and will have no carpet or linoleum flooring
- Carpet/flooring is not included in shell scheme packages and is highly discouraged on space only stands. We hope that eventually our Congress will become completely carpet-less
- Food waste from the Congress will be donated locally, via an initiative run by the Cancun Center
We implore our sponsors and exhibitors to reduce their carbon footprint where possible, through methods such as:
- Reducing/avoiding printed materials: please use digital where possible and where print is essential, please print locally and consider recycled/recyclable materials.
- Reducing/avoiding unwanted giveaways: please think carefully about items you are bringing to the Congress and only bring items that will be really valued by delegates, preferably sourced locally in recycled/recyclable materials.
- Using more sustainable and/or re-usable materials to build stands
- Using public transport onsite rather than private travel, such as taxis
- Offsetting team members’ flights to the Congress destination, if possible
We hope that, starting this year, our sponsors and exhibitors will make more sustainable choices not only at the ISUOG World Congress, but at all events they attend going forward.
Congress timetable
Please note that these times are provisional and are subject to change.
Build
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Date
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Times
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Exhibition
hard build
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Friday 12 September
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08:00 – 12:00: Marking out and shell scheme construction
12:00 - 22:00: Priority access for Diamond, Platinum and Gold sponsors
14:00 - 22:00: Access for Silver, Bronze and remaining space only stands
22:00: Exhibition hall closes. All exhibitors/contractors must vacate the building.
IMPORTANT: No truck access inside exhibition hall
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Exhibition
soft build
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Saturday 13 September
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08:00 - 22:00: Access for all space only stands
10:00 - onwards: Electricity installation
From 14:00: Decoration/stand dressing/fine tuning only, on the shell scheme stands
22:00: Exhibition Hall closes. All exhibitors/contractors must vacate the building. ALL stands must be ready, empty crates and packaging material must be removed, and all aisles should be cleared, for opening the next day
IMPORTANT: There is no onsite storage, sponsors/exhibitors must order this via [email protected]
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Congress exhibition hours
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Sunday 14 September
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08:00 - 19:00 (including Welcome Reception)
16:00: ALL stands must be ready, and all aisles must be clear of exhibits to enable cleaning and setting up of the catering areas for the Welcome Reception
17:30: Exhibitors are cordially invited to the Welcome Reception. ALL exhibitors are asked to please be at their stand for the duration of the event.
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Monday 15 September
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08:00 - 18:10
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Tuesday 16 September
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08:00 - 18:10
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Wednesday 17 September
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08:00 - 15:50
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Exhibition breakdown
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Wednesday 17 September
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15:50 - 23:00 (all exhibitors/contractors must vacate the building by 23:00)
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Supplier contact details
Please find below details of the various suppliers that can be used for the ISUOG World Congress. Please note Cancún Center has some fixed suppliers, these are indicated below:
“The Cancún Center authorizes the hire of third parties to perform work related to the event, such as audio and video suppliers, stand decorations, partition and carpet suppliers, simultaneous translation, aide-des-camps, and/or any other related. Exceptions are: “Food and Beverages, Room Set-up, Security and Cleaning” because these services are provided exclusively by the venue.”
Supplier
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Contact details
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Organisers
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ISUOG: [email protected]
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Venue
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Cancún Center: Estefania Duvignau [email protected]
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Catering (fixed)
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Security (fixed)
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Cleaning/waste removal (fixed)
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WiFi / wired networking
|
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AV
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TBC
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Furniture
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Electrics
|
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Graphics
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Forklifts
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Standex: [email protected]
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Freight | TBC |
Host/hostess and temporary staff | TBC |
Registration and badges
Allocated badges
Please see below for quantities of badges included in each sponsorship package:
Sponsorship package
|
Diamond
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Platinum
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Gold
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Silver
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Bronze
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9m² shell
scheme
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6m² shell
scheme
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Early
start-up
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Industry scientific badges
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16
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12
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8
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6
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4
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0
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0
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0
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Exhibitor badges
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16
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12
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8
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6
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4
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3
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2
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1
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Additional badges: All confirmed sponsors/exhibitors will be given access to the Exhibitor Portal in late Spring 2025, where they can buy additional exhibitor and scientific badges. Below is the pricing for additional badges:
Badge type
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Price (USD)
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Exhibitor badge – Early bird (before 14 Jul)
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$600
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Exhibitor badge – Standard (14 Jul – 12 Sept)
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$665
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Exhibitor badge – Onsite (13 – 17 Sept)
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$750
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Industry scientific badge - Early bird (before 14 Jul)
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$1200
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Industry scientific badge – Standard (14 Jul – 12 Sept)
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$1330
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Industry scientific badge – Onsite (13 – 17 Sept)
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$1530
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Temporary staff pass (e.g baristas, scan models and AV technicians) | $200 |
We understand that the staff of our industry partners may need to attend sessions in the main program. ‘Industry scientific’ badges are for this purpose.
Lead capture: Licenses/devices will be available to hire for the Congress. Lead capture is available either by purchasing a license only, for use on a personal device, or by purchasing a license and a device. If purchasing license only, sponsors/exhibitors must still purchase as many licenses as the number of users (licenses are not for unlimited use across multiple devices, they are one license per user/device). Information on how to hire and pay for these will be sent out to all sponsors in late Spring 2025.
Important information:
- There will be no access to the Congress without a badge.
- Each badge must be allocated to an individual person via the exhibitor portal prior to the Congress.
- Badges will be available for onsite collection from the registration area. In order to collect a badge, the name of the badge holder must be given.
- Should you choose to collect the badges as a group, you will need to provide the names of all badge holders and make arrangements to distribute the badges before entry to the exhibition.
- Please note that any additional hostesses/staff working on your symposium, within your hospitality suite or on your stand must have a valid temporary staff pass, which must be purchased in advance.
- From 13 September onwards, the onsite fees (see above) will apply for all badge purchases with strictly no exceptions.
Social media, video, print, web, app and email advertising
Social media package
Eligibility: Included in Diamond package. Other sponsors have the option to purchase.
Entitlements:
The use of ISUOG logo in own publications
The use of ISUOG hashtag in own publications
The use of ISUOG World Congress branding (if desired) in own publications
1 post on ISUOG X/Twitter account*
1 post on ISUOG Facebook account*
£500 additional fee for any additional social media accounts desired
*All text and design will be subject to final sign off by the ISUOG marketing department. Diamond and platinum sponsors can stipulate the date of their posts (outside of live event dates). All other sponsors’ posts will be scheduled by the ISUOG marketing department. Content should be sent 10 days in advance of posting/sending minimum. Sponsors wishing to use the brand must follow the World Congress brand guidelines. ISUOG can offer a design service (at cost) for sponsors for social media materials if desired. Sponsors who wish to use the brand and/or design service, must contact [email protected].
Post format:
Facebook: Up to 500 characters
X/Twitter: Up to 280 characters
Limit includes spaces and must contain the compulsory phrase “Promotional message from (company name)”. We require this to differentiate promotional messages from ISUOG content. If you would like to use images or your company logo, it should be sent as JPEG or PNG format. If an image contains text, it won’t be included in the word count. You can decide on the purpose of your post with your marketing team and keep us informed. ISUOG will schedule your post according to ISUOG internal schedule.
Please send your content to [email protected].
Deadline: 3-Aug-25
Innovation video on website
Eligibility: Included for all sponsors, published on the 'meet our sponsors & exhibitors' subpages.
Format: Please submit this as a Vimeo or YouTube link. If this is not possible, please submit an mp4 file via downloadable link such as WeTransfer or Google Drive sent to [email protected].
Duration: 20 seconds max.
Deadline: 9-Aug-25
Mini program booklet advert
Eligibility: All Diamond sponsors are entitled to one mini program booklet advert
Deadline: 14-Jun-25
File format: ready to print CMYK Composite PDF. For exported PDF: PDF/X-1a:2003 standard
Images: CMYK, 300 DPI, preferably JPG without compression, embedded in the pdf at 1:1 aspect ratio
Fonts: all fonts in the file should be embedded or scrubbed
Colours: please include only the colours that will actually be printed. If possible, please do not include colour scale, register and file info! Colour space/outline: Coated FOGRA39 (ISO 12647-2:2004).
Pages: please provide pages with crop marks
Dimensions: Please size your order according to A5. In case of run-out, please allow a margin of + 3-5 mm.
Abstract book advert
Eligibility: Premium position included for Diamond sponsors. Allocation included for Platinum sponsors
Format and specifications: Abstract book advert template
Trim size 210 x 297 mm
Resolution must be a minimum of 300 dpi
Colour must be CMYK (No spot / Pantone colour or RGB colour).
Black and white ads must be set to grayscale
Fonts should be embedded/subset and should be PostScript Type1, TrueType or OpenType.
All transparency and layers flattened.
Crop and registration marks must be offset 12 pts from bleed. Do not place crop marks within live or bleed areas.
Do not set white to overprint.
File Types: PDF only
Deadline: 14-Jun-25
Please note that adverts will be placed where space allows at the discretion of the Organisers.
Advanced delegate opt-in mailing list
Eligibility: 1x advanced list for all Diamond and Platinum sponsors, for use twice, plus 1x use for symposium if applicable
Eligible sponsors are entitled to receive a copy of the advanced delegate opt-in list for 2 advance mailings. The list will be provided to sponsors who sign and return the data protection addendum to [email protected]. If you have not received the addendum, please contact [email protected]. Please note, the mailing list will consist of delegates who have opted in for sponsor communications according to GDPR. Sponsors must share their mailing with ISUOG for approval before sending.
Deadline: 1-Aug-25
App notifications and profiles
Profiles
Eligibility: All sponsors/exhibitors will have a profile created on the Congress app, the text and logo for this will be the same as the profile on the meet our sponsors subpages.
Format: Exhibitors will have the bio and logo, and Diamond, Platinum, Gold, Silver and Bronze sponsors will be entitled to some extra resources.
- Resources should be submitted as a URL link (to a file, video or website). The number of resources will depend on the sponsorship package and ISUOG will be in contact to request these.
Each sponsor will be notified of their specific entitlements depending on their sponsorship package via email.
Deadline: 9-Aug-25
Push notifications
Eligibility:
X2 each for all Diamond and 1X each for all Platinum sponsors (Sponsor to submit text to ISUOG, can promote whatever they wish)
X1 per scan demonstration (ISUOG will write this)
X1 per sponsored symposium (ISUOG will write this)
Format:
Title: 50 characters including spaces
Body text: 250 characters including spaces
Notifications can link to a page or session.
Deadline: 9-Aug-25
Daily and advanced newsletter
Daily newsletter: each day of the Congress, an email newsletter is sent out to all delegates in the morning, before the program begins for the day. This shares information about the program, any social events taking place that day, and more. Sponsors who are hosting industry symposia are entitled to a section in this newsletter on the day of their symposium. A daily slot in the newsletter is also available to be purchased as an add-on by any sponsor.
Advanced newsletter: one month before the Congress, a newsletter will go out to all registered delegates with information on what to expect at the 2025 event. There is a slot available in this newsletter for a sponsor to purchase as an advertising opportunity.
Specifications for all newsletter slots:
- 75 words maximum
- Company logo (we should already have this)
- A link to one website of choice
Scan demonstrations
IMPORTANT – PLEASE READ CAREFULLY:
Mexican regulations stipulate that any ultrasound machine that will be demonstrated on patients must have Mexican COFEPRIS approval to be used in Mexico on patients. If the machine(s) your company is intending to bring to Mexico for demonstrations on patients do not yet have COFEPRIS approval, our local Regional Organising Committee co-chairs are able to support by providing temporary approval via their medical institute (https://medicinafetalmexico.com/ is one example) International Review Boards (IRBs).
If you intend to bring a machine to Mexico for demonstrating on patients that does not have COFEPRIS approval, you MUST apply for this temporary approval, otherwise you will not be allowed to bring your machine into the country (it will be checked by the Mexican Custom authorities, and they can even visit Congresses onsite in person). If you wish to apply for this temporary approval, please send the following information to [email protected] :
- Name of the ultrasound machine
- Serial number or ID of the ultrasound machine
- Name of the company producing the ultrasound machine
- Name of the company representative liable who is traveling with the machine/arranging the shipment
[if you are bringing a machine to Mexico without COFEPRIS approval but NOT intending to demonstrate it on patients, only a regular temporary importation permission is required]
Under no circumstances may live obstetric or gynecological scans take place on exhibition stands or within the exhibition area. All live scanning must be restricted to: the demonstration area within the scientific sessions or, where pre-booked, meeting rooms or hospitality suites. Those involved in live scan activities must comply with the scan demonstration guidelines.
Eligibility: X 2 included for Diamond sponsors. X 1 included for Platinum sponsors. Option to purchase x 1 for Gold sponsors
Deadline to submit scan demonstration topic and/or speaker suggestions: 31-Jan-25
The allocation of scan demonstrations will take place in the spring of 2025. Companies will be contacted individually to confirm topic and speaker details.
Logistics: Since several companies are eligible for scan demonstrations, we will allocate each company responsibility to provide some of the basic equipment and ask you to leave it in place for the entire Congress. Please advise the Organiser via the machine specifications & equipment provision form (at the top of this page) which equipment you are able to provide.
Deadline to submit machine specification & equipment provision form: 14-Jun-25
Symposia
Eligibility: Option to purchase for Diamond and Platinum sponsors
Allocation: Priority allocation of symposia will be given based on the level of sponsorship and first-paid, first served basis. Symposia are organised during lunch breaks or before/after the scientific program, at times which do not conflict with ISUOG’s main scientific program, however we cannot guarantee that other activities will not be running concurrently. Symposia do not form part of the CME-accredited program.
Program: Symposia speakers and programs will need program approval by ISUOG
Deadline to submit program details: 14-May-25
Onsite logistics:
Timing
Provisional time slots for breakfast/lunch symposia:
Date
|
Room access times
|
Symposia start/finish times
|
15 September
|
07:30 – 08:30
|
07:45 – 08:15
|
|
12:15 – 13:40
|
12:25 – 13:25
|
16 September
|
07:30 – 08:30
|
07:45 – 08:15
|
|
13:00 – 14:30
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13:15 – 14:15
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17 September
|
07:30 – 08:30
|
07:45 – 08:15
|
|
13:00 – 14:30
|
13:15 – 14:15
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18 September
|
07:30 – 08:30
|
07:45 – 08:15
|
|
13:00 – 14:30
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13:15 – 14:15
|
Access to the symposium hall will not be possible until the previous session ends, and the symposium must end 15 minutes before the next session starts. It is essential that the symposium starts and ends at its scheduled time and that all speakers adhere strictly to the program timings. The chairperson of the symposium and/or onsite company coordinator has a responsibility to oversee that the information presented during the symposium is based on proven data and for adhering to the assigned time slot. We cannot completely guarantee that the sessions will be unchallenged by other activities as sponsors are permitted to run hospitality sessions at these times.
Set-up
The stage set-up includes a screen and seating for up to 7 persons. A lectern is not included in the stage set as. Therefore, symposium speakers presenting live must arrive 15 minutes prior to the start of the symposium to be fitted with a headset microphone by the ISUOG AV team, and o will also be given a handheld switcher device to move through their presentation slides. Sponsors will need to cover the cost of any extra/special room set up they require, and this will be subject to ISUOG’s AV team’s advance approval and subject to ISUOG’s AV team’s schedule. Please bear in mind that there is no facility for storage of any equipment within the venue other than within your own exhibition space. If sponsors/exhibitors require storage they should contact the official freight forwarder in contacts list above.
Provided set-up is subject to change
Speakers and models
ISUOG will not liaise with symposia speakers directly. The sponsoring company must manage all communications and speaker management and cover their requirements/expenses. Please note that it is the sponsor’s responsibility to register their speakers for the Congress and submit their presentations to ISUOG according to ISUOG's instructions, as well as to source their own models for any live scan demonstrations taking place during the session.
Staffing
Sponsors are responsible for staffing their individual symposium, ISUOG will not provide any staff/hostesses to assist in the running of the symposium e.g. badge scanning, microphone support. Please note that any additional hostess/staff working on your Symposium, within your Hospitality Suite or on your stand must have a valid temporary access pass which must be purchased in advance. Your exhibition passes are valid to access your own symposium but to no other scientific sessions or other symposia.
Catering
It is recommended that sponsors consider providing a boxed breakfast/lunch within the symposium, to encourage maximum attendance. Catering is fixed to the venue, to arrange catering for your symposium, please contact Monica Valladares [email protected]
Branding
Sponsors are permitted to erect one freestanding / pop-up style banner, up to 2m (h) x 1m (w) immediately outside the main entrance door to the symposium room from 15 minutes prior to the symposium start time. You may also erect a further two freestanding banners inside the symposium room from 15 minutes prior to your session and for the duration of your symposium. If you circulate flyers or branded materials in your session, we ask that you remove all surplus or left behind material at the end of your session. No branded materials should be left in or outside the room after the symposium. For sponsors interested in additional signage options, please contact [email protected] for further details.
Disclaimers
ISUOG is not responsible for unsatisfactory attendance and/or marketing of symposia. The opinions presented at the symposia are solely those of the speaker and the commercial supporter. They do not represent the opinion of ISUOG. ISUOG does not provide CME credits for these programs.
Hospitality Suites
Entitlements:
Room hire plus basic furniture only
Room size: 171-352sqm (see venue floorplan linked at top of page)
Option to place branding within room, option to place one branded pop-up banner immediately outside the room
Hospitality suite name/location listing on Congress floorplan
Hospitality suite program listing in mini printed program (industry section) and on digital/web program (industry section) – if pre-approved, for sessions taking place during scientific program breaks only
PLEASE NOTE: Exhibitors/sponsors are asked not to enter the hospitality suites of other companies.
Access
Sponsors who have booked hospitality suites will have been informed which room they are assigned by ISUOG. Please contact ISUOG for technical floorplans. Rental dates are for the number of days agreed and paid for on a sponsor-by-sponsor basis. Please note, rates are quoted per day for the hours of the scientific program, and any set-up days or additional hours requested by sponsors will be subject to venue availability and to additional rental costs.
Branding
Branding and/or signage as required by companies within their rooms is permitted, however, nothing may be hung from the ceiling or attached to the walls. Any extensive set up/branding plans will need to be submitted to the venue for approval. One pull-up sign highlighting your hospitality suite is permitted immediately outside your hospitality suite, but it may not obstruct corridors in any way.
Set-up
-
Furniture: conference chairs, tables and tablecloths are included in the room rental. All additional furniture must be ordered and will be provided at an additional charge.
-
AV services are not included in the room rental. External AV providers are permitted but HMD are a regularly-used supplier at the venue: [email protected] (please cc: [email protected])
Sponsors will be responsible for any additional technical and audio-visual set-up, electrical, furnishing, catering and other costs, which must be hired from the Cancún Center using the contact details and/or forms at the top of this technical manual.
Staffing
Please note that any additional hostess/staff working on your Symposium, within your Hospitality Suite or on your stand must have a valid temporary access pass which must be purchased in advance. Your exhibition passes are valid to access your own symposium but to no other scientific sessions or other symposia.
Notes for sponsors planning scan demonstrations in Hospitality Suites:
- Any live scans taking place within hospitality suites are the sole responsibility of the sponsor/exhibitor. ISUOG does not take any liability for any scan demonstrations taking place outside of the scientific program
- It is the sponsor's responsibility to provide any technical, audio-visual or scanning equipment required within their hospitality suite, including scan machines and scanning tables, plus any additional materials (pillows, blankets, gel, wipes, etc) if you intend to project live scanning.
- Please note that sponsors should ensure that any scanning equipment for use in these areas is secured
- Sponsors must acquire their own scan demonstration models (including record of their consent) to perform such activity within their hospitality suites.
- Those involved in live scan activities must comply with the scan demonstration guidelines.
Deadline to submit Hospitality Suite programs to ISUOG
|
14-Jun-25
|
Deadline for sponsors/exhibitors arranging hospitality suites/meeting rooms to submit plans and service requests together with full risk assessment to ISUOG ([email protected]) and cc the venue ([email protected] )
|
14-Jun-25
|
Plans should include technical dimensions, including:
Any signage/banners/branding planned*
Expected electric power usage
Structural flame-proof certification if woodwork/carpentry is required
Equipment list if any planned usage of special equipment/machinery (air shot, fog, etc)
Confirmation of floor protection being laid out if any installation is planned
*Service provider(s) information, including:
Name of company
Permit number
Contact person
Email
Mobile number
Carpet receiving form**
*any free-standing graphics can be arranged with an external supplier, but any graphics which are to be attached to the Cancun Center building should be ordered with Decoprint (contact at top of page)
**As the Cancun Center rooms are carpeted, sponsors will be required to sign an inventory/disclaimer for the room before use to cover any damages caused by the Sponsor during their use. Please contact [email protected] for this form.
In addition, if any machines are to be operated within the hospitality suite, the technical drawings must include the position of the machines, their technical parameters and technology they run on.
Exhibition (stand building, regulations and services)
Provisional floorplan
Please see the provisional exhibition floorplan for the ISUOG World Congress below. This floorplan is subject to change. Any exhibitor who has not confirmed a stand location will be able to choose from the available stands. Should there be any changes to the plan, exhibitors will be advised accordingly, and final stand numbers will be announced later in the summer.
Stand building
ISUOG’s official exhibition services company, Standex, will be providing shell scheme packages and also offers stand construction and other services as outlined in this technical manual. Any additional services not specified below must be ordered via the forms/contacts at the top of this page.
Shell schemes: Each shell scheme booth includes the following:
STAND 3X3 (9m2):
1 x fascia header (per open side)
4 x chairs
2 x tables
1 x waste basket
2 x spotlight
1 x power outlet
NO FLOORING/CARPET
STAND 3X2 (6m2):
1 x fascia header (per open side)
2 x chairs
1 x table
1 x waste basket
2 x spotlight
1 x power outlet
NO FLOORING/CARPET
Stand plan approval: Stand plans will need to be approved by Standex and ISUOG. Exhibitors are required to submit their proposed stand plans together with full risk assessment to Estefania Duvignau: [email protected] with [email protected] in copy for review and approval by not later than 14-Jun-25. Stand plans should include the following for approval:
- Stand height*
- The structure render
- Electrical requirements
- Risk assessment
*Please note the maximum stand height in the exhibition hall is 3m (4m for Diamond stands).
ISUOG reserves the right to deny the stand plan, if the plan is not appropriate. ISUOG reserves the right to access the stand at any moment in order to check its compliance with regulations.
Deadline: 14-Jun-25
Exhibition regulations
- Please see the Cancun Center operational manual at the top of this page under 'important documents'.
- Height limit: The maximum stand height in the exhibition hall is 3m (4m for Diamond stands).
- Weight limits: There is no load capacity of the hall flooring.
- All stands need open tops – Stands can only be built in a way which allows smoke to pass through the structure in order to ensure the operation of the hall’s smoke alarms. ForDiamond stands, please note that these stands are below an atrium area and will be visible from above. This should be taken into consideration during the design process.
- All exhibits are to be displayed to avoid blocking aisles, obstructing adjoining booths, or damaging the premises.
- Exhibition material that is placed outside the booth will be removed at the exhibitor’s expense.
- Exhibitors are kindly requested to allow sufficient see-through areas that ensure clear views of surrounding exhibits. Entire sideway walls will not be approved.
- Island booths should be partly accessible on all “open” sides. You are only allowed to build walls that covers third of each side. We try to keep the exhibition as open and inviting as possible.
- Construction finish must be perfect in all the stand’s visible areas, including rear sides and stand ceiling.
- Carpets can only be installed in halls with double-sided tape. Exhibitor is obliged to provide for the removal of the carpet taping as well as the taping for protective film during the takedown period. Only adhesives which can be removed from the concrete surface of the halls can be used for this purpose. The use of self-adhesive carpeting or superglue is prohibited.
- All structural back walls of neighbouring booths must be properly decorated. Back walls (reversed side) over 2.5m in height must be finished neatly with tidy wiring, if any.
- No construction will be allowed if it overshadows a neighbouring stand.
- No rigging is allowed.
- It is compulsory for all personnel to wear closed-toe shoes (no sandals or flipflops) while working in the exhibition hall.
- Raised floor/platform: Please note that if your booth has a platform higher than 4.5 cm, you are required to provide a ramp for wheelchair access. The platform sides must be closed and finished neatly. The platform edges must be safe, secured and easily visible (marking with yellow and black tape).
Occupation of stand space
Unless otherwise agreed in writing by ISUOG, exhibitors are not authorised to sublet, share or transfer their stand space. In the event of an exhibitor failing to take possession of their stand ISUOG has the right to re-allocate the stand and all monies paid shall be forfeited.
Noise levels: No microphones or PA systems are allowed in the exhibition.
Drones: The use of drones throughout the venue is STRICTLY prohibited.
Access for build and breakdown
- Access to the Cancun Center loading bay can be found at the back of the convention center beside the Aloft Hotel. The exact location can be found here.
- All sponsors/exhibitors will be informed of their build access time slot by ISUOG and must adhere to these times and regulations
- Diamond and Platinum sponsors will have build access priority
- The use of loading and unloading areas is exclusively for this purpose. It is forbidden to remain parked in these spaces. All vehicles must remain with their engine off within the premises.
- There is a small carpark outside the Cancun Center with limited spaces which cannot be used by trucks or lorries for overnight parking.
- The maximum speed limit in the zone around the venue is 60 kmph.
Breakdown:
No waste should be left in the exhibition aisles at any time
Any space used by a sponsor/exhibitor must be returned to the venue completely clear of all sponsor/exhibitor items and returned to its original state by the sponsor/exhibitor or their contractor
- Any damage detected in space used by a sponsor/exhibitor will be made known to the sponsor/exhibitor and the appropriate measures will be taken by ISUOG or the venue to charge costs to the sponsor/exhibitor
- Once the breakdown is over, ISUOG nor venue will be held responsible for the safekeeping or storage of any items left in the venue. If the venue has to arrange the removal of any items, the venue reserves the right to destroy or remove items and to charge this to the sponsor/exhibitor
- Please see ‘freight’ section below to arrange your own freight
- It is the exhibitor’s responsibility to dispose of all materials after dismantling. Any equipment, display aid or other material left behind after 17 September will be considered discarded and abandoned
- Any charges incurred for waste removal will be sent to the individual exhibitor/sponsor concerned
- Please do not leave any visible valuable articles at your stand. In addition, please consider hiring extra security for your stand before\after exhibition opening hours if needed
Fire, health and safety
You are required to comply with all statutory, local authority and standard institution regulations, standards, provisions, requirements, codes of practice, recommendations and laws for the time being in force that are applicable to your use of the Venue premises and facilities for the duration of the Congress. It is your responsibility and not the Organiser’s or Venue’s to ensure that you and any third parties are aware and adhere to all of the above matters.
All exhibitors are responsible for the health and safety of their staff on their stand and within the Venue. Please consider the following points:
Safety checklist
- Appoint a competent person to handle health and safety measures for your participation
- Review the accident statistics of your participation at previous events in which you have been involved
- Read the exhibitor technical manual and heed all stipulated and stated regulations and safety requirements
- Undertake a risk assessment for the event & ask any of your contractors for a risk assessment for the event
- Notify all parties of any undue hazard resulting from the risk assessment
-Read the Cancun Center operations manual
Build and break down
- Follow all displayed warning signs and posters
- Take heed of all smoking regulations
- Wear appropriate hearing, eye, head and foot protection (no open shoes such as sandals or flipflops)
- When dealing with electricity always use a certified electrician
- Be careful when walking in the aisles during set-up and avoid walking in front of forklifts and between crates
- Keep all aisles and work areas clean and free of hazards. Discard all rubbish and waste in the proper containers
- When lifting, keep your back straight. Use your legs to lift the object, not your back
- Use a step stool or step ladder, not a table or chair & have a well-stocked first aid kit with you
- When dismounting from equipment or fixed objects always dismount facing the machine or object. Never jump down
- No children are permitted in the exhibition area
Fire insurance (compulsory): Exhibitors must be insured against fire
Insurance and liability
Background:
ISUOG holds a World Congress around the world every year, and this includes an exhibition. ISUOG arranges its own insurance specifically for the World Congress each year, and this includes cancellation, postponement and public liability. ISUOG’s public liability insurance covers its staff/representatives. A condition of the insurance is that all onsite sponsors/exhibitors and their onsite suppliers have third party public liability insurance of their own. This is standard practice for ISUOG and other international events/exhibitions. It is noted in ISUOG’s standard exhibition terms and conditions and technical manual, and exhibitors must comply. Of course, ISUOG also carries out risk assessments for the Congress, and adheres to all Congress venue health and safety requirements. It also expects all exhibitors and their suppliers to carry out their own risk assessments and adhere to health and safety best practice. Each party having public liability insurance is therefore for the ‘worst case scenario’ but is nevertheless necessary.
Requirement:
Exhibitors agree to be responsible for any damage to property and for any loss or injury caused by them or their agents or employees and will indemnify the Organisers against all claims and expenses arising there from. Exhibitors are also responsible for the security and insurance of their activity, materials and content at all times. Exhibitors agree to consult their insurance company or insurance brokers to cover themselves fully against any risks associated with their activity. Exhibitors MUST confirm proof of third party public liability insurance for no less than the equivalent of £2,000,000 (we recommend £10m) to [email protected] by 14 June 2025.
You are responsible for insuring against any legal liability incurred in respect of injury or damage to property belonging to third parties. In addition to this you should protect against abandonment and cancellation or curtailment of the event due to reasons beyond the Organisers’ control. In participating in this Congress, companies agree to be responsible for all damage to property and for any loss or injury caused by them or their agents or employees and will indemnify the Organisers against all claims and expenses arising there from. The exhibitor is responsible for the security and insurance of their activity, materials and content at all times. Exhibitors agree to consult their insurance company or insurance brokers to cover themselves fully against any risks associated with their activity. If relevant, liability to the public should also be covered by appropriate insurance, by the exhibitor. In the event of it being necessary for any reason whatsoever for the exhibition to be abandoned, postponed or altered in any way in whole or part, or if the Organisers find it necessary to change the dates of the exhibition, the Organisers shall not be liable for any expenditure, damage or loss incurred in connection with the exhibition. The Organisers shall further not be liable for any loss, which the exhibition or exhibition contractors may incur owing to the intervention of any authority, which prevent or restricts the use of the premises or any part thereof in any matter whatsoever. While the Organisers take every precaution to protect the exhibitors’ property during the exhibition, they are not responsible for any loss or damage.
Deadline: 14-Jun-25
Exhibtion Services:
Security
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Sponsors/exhibitors are responsible for all items on their stand during the whole exhibition, including build and breakdown, and other rooms (hospitality suites and meeting rooms) for the duration of the event
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All rooms including the exhibition, used by ISUOG, will be locked after event hours. It is the responsibility of the exhibitors/sponsors to make sure their additional rooms (hospitality suites and meeting rooms) are locked after event hours
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It is recommended that items are not left unattended and laptops and valuables are removed from stands/rooms when not manned
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ISUOG and the venue cannot be held responsible for items left unattended or any possible theft occurring during the event. The most vulnerable times are build up and breakdown
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If sponsors/exhibitors desire extra/personal security, please contact Cancún Center: Estefania Duvignau [email protected]
Electricity
Information coming soon.
Internet
It is the responsibility of the sponsor/exhibitor to order WiFi and/or fixed lines by submitting the internet form under ‘important documents’ at the top of this page to the Cancún Center: Estefania Duvignau [email protected]
Waste removal & cleaning
Any small sized waste will be collected from the small waste bins by the Cancún Center cleaning team, frequently during the whole Congress. Should exhibitors require removal of their stand material during the exhibition break down, they should complete the Waste & Cleaning form (selecting ‘cleaning of stand material’) and send to Estefania Duvignau at the Cancún Center: [email protected]
Cost for shell schemes: 83.33 USD
Cost for stands larger than 3X3m: 95.00 USD
Equally, if exhibitors leave stand materials behind or do not make an effort to remove everything from the Exhibition hall, they will be charged by the venue as per the above costs.
Daily cleaning of the aisles and common areas will be carried out in the exhibition area. If sponsors would liket their stand to be specifically cleaned during the event, this will cost 10.08 USD per m²/day and they can order this by completing the Waste & Cleaning form, selecting ‘cleaning service (m2/day)’. In the Cantidad column, indicate the number of m² of the stand, and in the Día column, select how many days of cleaning service are required. Cleaning of specific rooms such as hospitality suites can be ordered via the Waste & Cleaning form by selecting ‘cleaning shift’.
Furniture hire
Information on how to hire furniture for the exhibition and hospitality suites will be published soon.
Any materials rented from the Cancún Center must be returned in the same condition as it was delivered
The Cancún Center will bill the sponsor/exhibitor for any materials hired that are not on the stand at the time of collection during breakdown.
Exhibitors/sponsors are responsible for any keys provided with doors/storage cupboards - lost keys will be charged to the exhibitor/sponsor.
It is the responsibility of the sponsor/exhibitor to confirm that rental equipment fits within their space/stand.
Flooring
The exhibition hall flooring is marble. In an effort to be more sustainable going forward, flooring will not be included in shell scheme packages, and we would like to encourage our exhibitors not to use flooring (carpet, linoleum etc.) on their stands.
Signage
It is possible to book additional signage at the venue during the Congress, which must be booked via ISUOG in advance. If you are interested in this, please email [email protected] for further details and pricing.
Deadline: 14-Jun-25
Catering
Catering services can be arranged through the Cancún Center via the catering form under important documents at the top of this page. Please submit to Estefania Duvignau [email protected]. If a specific service cannot be provided by the Cancún Center, sponsors may bring their own external supplier (subject to approval and an additional fee of $50 per day and per product/service).
Freight forwarding and logistics
Consignments for events hosted at the premises of the Cancún Center are to be dispatched to the following address:
Cancún Center
Blvd. Kukulcan Km. 9
Zona Hotelera
77500 Cancún
Q.R.
Delivery storage: the Cancún Center can receive shipping boxes within the 7 days leading up to the event with no additional cost with any carrier. If deliveries are received more than 7 days before the event, the sponsor/exhibitor will be charged for storage at a rate of 14 USD per day.
Recommended freight-forwarding supplier: TBC
General information
Please see the accommodation page for more information.
All exhibitors are welcome to attend our Exhibitors’ Closing Meeting onsite. An invitation with date, time and room details will be emailed to you prior to the meeting. This is your chance to provide feedback to the Organisers for future Congresses. We hope you will be able to attend.
ISUOG strives to hold educational and scientific congresses and events that are independent and compliant with international Exhibition and Sponsorship standards and best practices. All Exhibitors and Sponsors participating in ISUOG congresses and events are recommended to consult their internal and external compliance processes as it is their responsibility to comply with any laws or regulations that pertain to their particular industry. Whilst ISUOG will endeavour to support all Exhibitors and Sponsors to meet their own compliance standards whilst participating in ISUOG congresses and events, ISUOG is not liable in any way for Exhibitors or Sponsors not complying to legal, ethical and industry standards.
EACCME compliance in industry communications: ISUOG applies for EACCME accreditation each year. EACCME states that "the EACCME© accepts that when a commercial company supports an event, the company can announce the event via their website or social media but not via mailing".
As a sponsor or exhibitor on this event, you will be able to connect with all delegates onsite, if the delegates wishes to. Once any delegate agrees to their information being shared with sponsor/exhibitors via the registration form or face-to-face contact, that sponsor/exhibitor becomes a data controller in relation to the shared data. This includes complying by all relevant data protection laws, including having a complaints procedure in place and an option of opting-out of receipt of any communications from you. Exhibitors are expected to respect data protection regulations in relation to this event and any information that is presented in the context of the event. Delegate information may not be used for any purpose other than that agreed in advance in writing with the Organisers.
All best endeavours will be made to present the program as printed. However, the Organisers and its agents reserve the right to alter or cancel without prior notice, any of the arrangements, timetables, plans or other items relating directly or indirectly to the Congress for any reason beyond its reasonable control. The Organiser and its agents are not liable for any loss or inconvenience caused as a result of such alteration.
Photography, audiotaping, video recording, digital taping or any other form of duplication is not permitted under any circumstances in session halls or public places. Filming is permitted in all private rooms (e.g. Hospitality Suites and Meeting Rooms). Sponsors/exhibitors are responsible for arranging the necessary permissions/logistics to record any content in these rooms. ISUOG is not responsible for any failure to arrange consent with individuals featuring in these recordings.
If you have an urgent requirement at the venue please find an ISUOG member of staff. In case of an emergency please contact any venue security guard and they will assess the situation. Please note the emergency number in Mexico is 911 and from there you will be redirected accordingly ie police, ambulance, fire department.
Please hand any lost property to the staff at the registration desks to the left just after the entrance to the venue, where it will be made available for collection. At the end of the Congress, any unclaimed items will be disposed of.
All exhibitors/sponsors are expected to have paid in full for their stands/rooms/services and any additional activities in advance of the Congress. If any sums remain outstanding at the time of registration, exhibitors/sponsors are required to settle the outstanding amounts in full by credit card before they may enter the venue. Build will not be allowed if a balance is outstanding.
IMPORTANT NOTICE: Please be aware of the increase in cybercrime and fraud, and be vigilant when reviewing any sponsor/exhibitor invoices you receive. If you receive an invoice pertaining to be from ISUOG that contains different bank details to those you have already been given, or a sudden request for urgent payment, or the invoice is sent from an email address other than [email protected], please contact our Finance team immediately by phone (+44 (0)20 7471 9955) or email ([email protected] copying [email protected]) to check the invoice is valid. ISUOG (the organiser) will not be liable for any monetary loss caused by hacking and/or fraudulent invoices. In the case that this happens, any outstanding payments for sponsorship/exhibition packages will still be due. It is the responsibility of the sponsor/exhibitor to carry out due diligence and contact the organiser when there is any doubt about the legitimacy of invoices or other payment requests.
Smoking is prohibited in all public indoor areas, including private areas of exhibition space.
All stand personnel are invited to attend the welcome reception on a complimentary basis and to make the most of these excellent networking opportunities. You are also invited to purchase tickets and join us for our Congress party. For more information on these events, please visit the social program page (COMING SOON) or contact the organisers with any queries. Sponsors should not host any events which clash with the ISUOG social program.
Terms and conditions: The full sponsorship/exhibition terms and conditions can be found here.
If you have any questions that are not answered by the above technical manual, please contact [email protected]. More information will be added to this page gradually over the coming weeks and months. Please stay up-to-date by regularly checking it.